Why didn’t I get an automated call when other parents at school did?

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We work hard to keep all contact numbers for parents up-to-date, but we depend on parents to let us know if there’s been a change.

Log into the FWPS Mobile App and edit your delivery options.  Here are step-by-step instructions. 

You may also call your child's school office to make certain that the correct phone numbers are on record for you, or the Communications Department. 

If the number we have listed for you is right, we will then look into whether our records show that calls to your number have been undeliverable.

This can be caused by electronic device on your line, such as an answering machine or a fax/modem. It can also be caused by the “No Solicitors” message service provided by telephone companies.

If this is the case, it may be helpful to use a different number, a cell or work number, for example, as the primary contact number.