ParentSquare

ParentSquare will not replace ParentVUE. ParentVUE continues to provide parents and families quick access to their child's attendance, grades, and is the central location for updating contact information.

ParentSquare replaced Blackboard Parent Link in the 2023-24 school year and will replace Remind in the 2024-25 school year.

In November 2023, Remind and ParentSquare announced the two companies would be combining under the ParentSquare name. While both products are currently supported, the company has begun the process of unifying and have shared that Remind will eventually be fully integrated into ParentSquare.  

For the 2023-24 school year, FWPS has supported both Remind and ParentSquare for 2-way classroom communications

In the 2024-25 school year, ParentSquare will fully replace Remind as a communication tool for 2-way classroom messages.

ParentSquare will not replace the Canvas Learning Management System for sharing instructional content. ParentSquare is a communications tool that will provide access to information about school activities and upcoming events.

While there are features on the app that many families will find useful, ParentSquare can be accessed on any device, and families will receive email or text/call notifications of all information, regardless of whether they ever log in to ParentSquare.

All FWPS families are registered to receive messages through ParentSquare and will receive email and text notifications by default. To learn more about the full features available in ParentSquare, watch the quick overview video and find helpful guides at: https://parentsquare.zendesk.com/hc/en-us/articles/203414049-Getting-Started

Login to ParentVUE to make any adjustments to your contact information at https://grades.fwps.org/.

If you have additional questions or needs, please contact your school office at grades@fwps.org or on the message line 253-945-2100

See below for additional guides available in PDF form for download:

• English: How to change your ParentVUE Primary Phone or Email
• Korean: 부모님VUE 기본 전화 또는 이메일을 변경하는 방법
• Russian: Как изменить родительский основной телефон или адрес электронной почты
• Somali: Sida loo Bedelo ParentVUE Taleefoonka Aasaasiga ah ama Email
• Spanish: Cómo cambiar su teléfono o correo electrónico principal de ParentVUE
• Ukrainian: Як змінити основний телефон або електронну пошту батьківськогоVUE

More tutorials and support resources for ParentVUE are available in the Technology Resources section of our website.

From the desktop browser:

From the mobile app:

All parents and/or guardians are automatically registered to receive notifications through ParentSquare when they enroll their student.

Individuals who do not activate their account in ParentSquare will still receive email and text/call notifications. To activate your account, register online at Parent Square with the email address or phone number that you provided during enrollment and verification.

Please go to parentsquare.com and on the login page, click Forgot Password. Put in your email or phone number, and you’ll be sent a link to reset your password. 

You may access more helpful resource and articles at: https://parentsquare.zendesk.com/hc/en-us/sections/203058006-Parents-Guardians

Please note that message & data rates may apply. To opt out of text messages, reply "STOP" to any subsequent text you receive or turn off texting in your notification preferences. For assistance with updating your communication preferences, contact information, or your login credentials contact your child's school.

To opt back in reply, "START" to any text message you have received from Parent Square or send "START" to 66458.

To view the shared terms of Parent Square Terms of Service go to: https://www.parentsquare.com/sms-terms/ 

StudentSquare is an easy to use and secure communications tool for high school scholars in grades 9-12 inside the ParentSquare platform. StudentSquare allows teachers and school staff to communicate directly, safely, and securely with students in grades 9-12, and for those students to communicate directly with their teachers.

Each scholar in grades 9-12 automatically has an account in StudentSquare through their district enabled Google email account @p12fwps.org. Students will receive messages via email, but they can also download the StudentSquare app (iOS and Android) and log in with their student email account.

With StudentSquare, high school students can:

• Receive messages from school by email or mobile app.
• Send messages to their teachers and other staff at their school.
• Stay in the loop regarding late extracurricular activities, class projects, and more.
• Subscribe to calendars, RSVP to events, complete forms, use sign-up sheets and participate in groups.

FWPS staff, please log in with your work credentials.

Access additional support, training and resources here.

Click the icon in Launchpad to Learning or log in at www.parentsquare.com using your FWPS email and password. If it’s your first time logging in, ParentSquare will prompt you to confirm your contact information is accurate. This will be your FWPS email, and your primary phone number listed in Employee Online.  

There are two options for changing the phone number associated with your account:

1. Update your primary phone number in Employee Online. The only reason personal numbers are attached to accounts is so FWPS can reach staff regarding urgent communications outside of work hours. This is also how staff are notified of inclement weather closures or delays. If you change the number in Employee Online, it will update in ParentSquare.
2. Add an additional phone number to your account to have a second number associated. You should have the option to “skip verification for now” if you want to add a landline.

Regardless of the phone number associated with your account, it is private and only visible to you.

By default, ParentSquare will send an email and a text message for general messages. You may also choose to download the app and receive app notifications.

You can customize your notification preferences for all general messages (posts, direct messages, auto notices), add additional contact information to your account, prioritize which number is used by default, and set office hours indicating when you’re available for direct messaging. The system will override this for any messages we mark as urgent, so you will still get school closure notifications, etc.

Instructions are available at the links below (if prompted to sign in, please select “sign in with Microsoft” and use your FWPS email and password): 

• How to Update Notification Preferences
• How to Add Contact Information
• How to Set Office Hours

Yes, you can opt out of general notifications or add an additional number to receive general notifications and still receive urgent communications. Urgent Alerts (school closure/delay, emergency notifications) will override your individual preferences and ParentSquare will push a notification via every method available in the system – phone call, text message, email, and app notification.

No. Parents and families can only see your FWPS email address. Your phone number is private and is not publicly visible. 

Please note that message & data rates may apply. To opt out of text messages, reply "STOP" to any subsequent text you receive or turn off texting in your notification preferences in your ParentSquare account.

To opt back in reply, "START" to any text message you have received from Parent Square or send "START" to 66458.

To view the shared terms of Parent Square Terms of Service go to: https://www.parentsquare.com/sms-terms/ 

From the desktop browser:

From the mobile app:

Write your Message or Post in your preferred language. ParentSquare will automatically translate your message into the recipients' preferred language and translate their response to you. Users can select their preferred language on their account page.

If you select two or more people, choose Private Message or Group Message. Private message creates a separate conversation for each participant and they will only see messages from sender. Group message creates one conversation for all participants and each person will see messages from everybody else.

For more information head to: https://parentsquare.zendesk.com/hc/en-us/articles/204215089-How-to-Send-a-Direct-Message

You cannot add a new user to the thread. To see a list of recipients in a group message, click the "i" icon at the top right of the conversation. For more information, see the article Name a Group Thread and Direct Message Info.

You can schedule a post to be sent later, but direct messages are sent immediately. Fore more information on how to schedule a post go to https://parentsquare.zendesk.com/hc/en-us/articles/204108995-Schedule-a-Post-for-Later-Delivery

Teachers have the ability to create groups with students who are not in their class. Please visit Groups > New Group > New Static Group or New Auto-Update Group. From here you can create the group and choose a name and description for your group, as well as whether or not you want the group to be public or private. At the bottom, you can add your members by searching for them and checking the box next to the name of the individuals you would like to add.

When you are finished click Save at the bottom. Here is a help article on creating a group.

Staff who are also parents in the district or another district that uses ParentSquare will have the ability to merge their account and act as both roles in the same account. More information on how to merge your account can be found at: https://parentsquare.zendesk.com/hc/en-us/articles/360057380571-How-to-Combine-Merge-Accounts 

If the staff and parent accounts are merged, then you will only be able to log in via your work email address. By default, your work email address will also be used for both staff and parent notifications.

FWPS recommends NOT merging your accounts to prevent confusion especially if you are a parent in another school district that uses ParentSquare. To unlink your merged account, please contact ParentSquare support or call 888-496-3168.

Please note that ParentSquare uses your telephone number and work email address as an identifier. If you and another member of your household share a phone number (listed in ParentVUE) ParentSquare will also prompt you to merge your accounts. Please DO NOT merge your accounts if you plan on using them separately. 

Please contact the ITS Helpdesk for technical support at 253-945-2111 or HelpDesk@fwps.org.

Watch this video to learn how to login and navigate in the StudentSquare app and browser: https://parentsquare.zendesk.com/hc/en-us/articles/18991305035021-Learn-to-use-StudentSquare

ParentSquare will not replace ParentVUE and StudentVUE. ParentVUE and StudentVUE allow parents and scholars to access important information, like attendance, grades, and more. It is also the central location for updating contact information.

ParentSquare has replaced Blackboard Parent Link and Remind.

ParentSquare/StudentSquare has acquired Remind and FWPS have fully adopted ParentSquare and StudentSquare for all communications moving forward.

Scholars have four methods to sign in to StudentSquare:

Option 1:
Log in to Launchpad Classlink and select the StudentSquare app. Scholars in grades 9-12 will automatically be signed in and be directed to StudentSquare.

Option 2:
Go to https://www.mystudentsquare.com/signin and click “Sign in with Google.” Enter your district-enabled Google email credentials to log in.

Alternatively, scholars can also go to https://www.parentsquare.com/signin and click “Sign in with Google.”

Option 3:
Open the invitation email sent by StudentSquare from the district in your district enabled google email. Then click "View in ParentSquare/StudentSquare" button link. It will direct you you to the login page. Once there, please click “Sign in with Google” and use your district-enabled Google sign-in to confirm your account.

Option 4: 
Download the StudentSquare app on your iOS or Android phone. Click “Sign in with Google.” Enter your district-enabled Google email credentials to log in.

You may access more helpful resource and articles at: https://parentsquare.zendesk.com/hc/en-us/sections/360007293031-Students