- Federal Way Public Schools
- Synergy ParentVUE and StudentVUE Support Topics
Welcome to the Synergy ParentVUE and StudentVUE Support Page
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Below are ParentVUE and StudentVUE support videos and guides to support your successful use of the application. If you have additional questions or needs, please contact your school office at grades@fwps.org or on the message line 253.945.2100
Topics
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1. What is ParentVUE and How Do I Sign Up to Use It?
Watch and practice along with this video as you learn about ParentVUE, how to navigate, and set up your home language.
This video is also available in the following languages:
- Korean: ParentVUE는 무엇이며 어떻게 사용하나요?
- Russian: Что такое ParentVUE и как его использовать?
- Spanish: ¿Qué es ParentVUE y cómo usarlo?
- Ukranian: Що таке ParentVUE і як ним користуватися?
See below for additional guides available in PDF form for download:
- English: How to access your ParentVUE Account and set a home language
- Dari: چگونه به حساب والدین خود دسترسی داشته باشید و یک زبان خانگی تنظیم کنید
- Pashto: څنګه خپل ParentVUE اکاونټ ته لاسرسی پیدا کړئ او د کور ژبه وټاکې
- Russian: Как получить доступ к своей учетной записи ParentVUE и установить домашний язык
- Spanish: Cómo acceder a su cuenta ParentVUE y establecer un idioma en el hogar
- Ukranian: Як отримати доступ до облікового запису ParentVUE і встановити домашню мову
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2. How to Use the in App Mail Feature in ParentVUE and StudentVUE
Synergy mail is a teachers’ primary means of communicating with families. When a teacher sends a message through TeacherVUE, the parent/guardian and scholar receives a message in their ParentVUE/StudentVUE account and a notification in their email. The email includes the teacher’s message along with a hyperlink which will then take you to the ParentVUE/StudentVUE location to reply.
Access the links below to learn how to reply to emails sent to you by your school or teacher.
Watch this video to see "How to Reply from a Mobile Device."
See below for additional guides available in PDF form for download:
From a Mobile Device Browser:
- English: How to Reply from a Mobile Device
- Korean: 모바일 장치 브라우저에서 회신하는 방법
- Russian: Как ответить из браузера мобильного устройства
- Somali: Sida Looga Jawaabo Aaladaha Mobilka Browser
- Spanish: Cómo responder desde un navegador de dispositivo móvil
- Ukranian: Як відповісти з браузера мобільного пристрою
From the Mobile Device APP:
- English: How to Reply from the Mobile Device APP
- Korean: 모바일 장치 앱에서 회신하는 방법
- Russian: Как ответить из мобильного приложения
- Somali: Sida looga jawaabo Aaladaha Mobilka APP
- Spanish: Cómo responder desde la aplicación del dispositivo móvil
- Ukranian: Як відповісти з мобільного пристрою
Watch this video to see "How to Reply from a Computer."
See below for additional guides available in PDF form for download:
- English: How to Reply from a Computer
- Korean: 컴퓨터에서 회신하는 방법
- Russian: Как ответить с компьютера
- Somali: Sida Computerka loogaga jawaabo
- Spanish: Cómo responder desde una computadora
- Ukranian: Як відповісти з комп’ютера
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3. How to Change Your Primary Phone Number and Email Address in ParentVUE
Watch this video to see "How to Change Your ParentVUE Primary Phone or Email."
See below for additional guides available in PDF form for download:
- English: How to change your ParentVUE Primary Phone or Email
- Korean: 부모님VUE 기본 전화 또는 이메일을 변경하는 방법
- Russian: Как изменить родительский основной телефон или адрес электронной почты
- Somali: Sida loo Bedelo ParentVUE Taleefoonka Aasaasiga ah ama Email
- Spanish: Cómo cambiar su teléfono o correo electrónico principal de ParentVUE
- Ukranian: Як змінити основний телефон або електронну пошту батьківськогоVUE
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4. How to Adjust the Grade Notification Settings in ParentVUE
Watch the video below to learn how to adjust grade notification settings in ParentVUE.
See below for additional guides available in PDF form for download:
- English: How to Adjust Grade Notification Settings in ParentVUE
- Korean: ParentVUE에서 성적 알림 설정을 조정하는 방법
- Russian: Как настроить параметры уведомлений об оценках в ParentVUE
- Somali: Sida loo Hagaajiyo Dejinta Ogeysiinta Fasalka ee ParentVUE
- Spanish: Cómo ajustar la configuración de notificación de calificaciones en ParentVUE
- Ukranian: Як налаштувати параметри сповіщень про оцінку в ParentVUE
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5. How to Access and View Documents in ParentVUE and StudentVUE
Watch the video below to learn how to access and view your documents in ParentVUE and StudentVUE.
See below for additional guides available in PDF form for download:
- English: How to Access and View Documents in ParentVUE and StudentVUE
- Dari: نحوه دسترسی و مشاهده اسناد در ParentVUE و StudentVUE
- Pashto: په ParentVUE او StudentVUE کې اسنادو ته د لاسرسي او لیدلو څرنګوالی
- Russian: Как получить доступ и просмотреть документы в ParentVUE и StudentVUE
- Spanish: Cómo acceder y ver documentos en ParentVUE y StudentVUE
- Ukranian: Як отримати доступ і переглянути документи в ParentVUE і StudentVUE
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6. How to View Schedules and Grades on ParentVUE and StudentVUE
Watch this video to learn "How to Check Schedules and Grades in ParentVUE."
This video is also available in the following languages (SUB):
- Arabic: كيفية عرض الجداول والدرجات في ParentVUE
- Chinese: 如何在 ParentVUE 中查看课程表和成绩
- Dari: نحوه مشاهده برنامه ها و نمرات در ParentVUE
- Korean: ParentVUE에서 일정 및 성적을 보는 방법
- Pashto:په ParentVUE کې مهالویش او درجې څنګه وګورئ
- Punjabi: ParentVUE ਵਿੱਚ ਸਮਾਂ-ਸਾਰਣੀ ਅਤੇ ਗ੍ਰੇਡ ਕਿਵੇਂ ਦੇਖਣੇ ਹਨ
- Somali: Sida loo arko Jadwalka iyo buundooyinka ParentVUE
- Spanish:Cómo ver horarios y calificaciones en ParentVUE
- Ukranian: Як переглянути розклади та оцінки в ParentVUE
- Vietnamese: Cách xem thời khóa biểu và điểm số trong ParentVUE
See below for additional guides available in PDF form for download:
- English: How to Check Schedules and Grades in ParentVUE
- Dari: چگونه برای بررسی برنامه ها و درجه در ParentVUE
- Pashto: په ParentVUE کې د مهال ویش او نمرو د کتلو څنګه
- Russian: Как проверить расписания и оценки в ParentVUE
- Spanish: Cómo verificar horarios y calificaciones en ParentVUE
- Ukranian: Як перевірити розклади та оцінки в ParentVUE
Watch this video to learn "How to Check Schedules and Grades in StudentVUE."
This video is also available in the following languages (SUB):
- Arabic: كيفية عرض الجداول والدرجات في StudentVUE
- Chinese: 如何在 StudentVUE 中查看课程表和成绩
- Dari: نحوه مشاهده برنامه ها و نمرات در StudentVUE
- Korean: StudentVUE에서 일정 및 성적을 보는 방법
- Pashto: په StudentVUE کې مهالویش او درجې څنګه وګورئ
- Punjabi: StudentVUE ਵਿੱਚ ਸਮਾਂ-ਸਾਰਣੀ ਅਤੇ ਗ੍ਰੇਡ ਕਿਵੇਂ ਦੇਖਣੇ ਹਨ
- Somali: Sida loo arko Jadwalka iyo buundooyinka StudentVUE
- Spanish: Cómo ver horarios y calificaciones en StudentVUE
- Ukranian: Як переглянути розклади та оцінки в StudentVUE
- Vietnamese: Cách xem thời khóa biểu và điểm số trong StudentVUE
See below for additional guides available in PDF form for download:
- English: How to Check Schedules and Grades in StudentVUE
- Dari: چگونه برای بررسی برنامه ها و درجه در StudentVUE
- Pashto: په StudentVUE کې د مهال ویش او نمرو د کتلو څنګه
- Russian: Как проверить расписания и оценки в StudentVUE
- Spanish: Cómo verificar horarios y calificaciones en StudentVUE
- Ukranian: Як перевірити розклади та оцінки в StudentVUE
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7. Standard, Course, and Insufficient Evidence Calculations Explained
Watch this video to understand how Academic PRIORITY Standards are calculated.
This video is also available in the following languages (SUB):
- Arabic: كيف يتم حساب معايير الأولوية الأكاديمية؟
- Chinese: 学术优先标准是如何计算的?
- Dari: استانداردهای اولویت علمی چگونه محاسبه می شوند؟
- Korean: 학업 우선 순위 표준은 어떻게 계산됩니까?
- Pashto: د علمی لومړیتوب معیارونه څنګه محاسبه کیږی؟
- Punjabi: ਅਕਾਦਮਿਕ ਤਰਜੀਹ ਦੇ ਮਿਆਰਾਂ ਦੀ ਗਣਨਾ ਕਿਵੇਂ ਕੀਤੀ ਜਾਂਦੀ ਹੈ?
- Russian: Как рассчитываются академические приоритетные стандарты?
- Somali: Sidee ayaa Loo Xisaabiyaa Heerarka Mudnaanta Academic?
- Spanish: ¿Cómo se calculan los estándares de prioridad académica?
- Ukranian: Як розраховуються стандарти академічного пріоритету?
- Vietnamese: Các Tiêu chuẩn Ưu tiên Học tập được Tính như thế nào?
Watch this video to understand how Academic REPORTING Standards are calculated.
This video is also available in the following languages (SUB):
- Arabic: كيف يتم حساب معايير التقارير؟
- Chinese: 报告标准是如何计算的?
- Dari: استانداردهای گزارشگری چگونه محاسبه می شوند؟
- Korean: 보고 기준은 어떻게 계산됩니까?
- Pashto: د راپور ورکولو معیارونه څنګه محاسبه کیږي؟
- Punjabi: ਰਿਪੋਰਟਿੰਗ ਮਿਆਰਾਂ ਦੀ ਗਣਨਾ ਕਿਵੇਂ ਕੀਤੀ ਜਾਂਦੀ ਹੈ?
- Russian: Как рассчитываются стандарты отчетности?
- Somali: Sidee loo xisaabiyaa Heerarka Warbixinta?
- Spanish: ¿Cómo se calculan los estándares de informes?
- Ukranian: Як розраховуються стандарти звітності?
- Vietnamese: Các tiêu chuẩn báo cáo được tính toán như thế nào?
Watch this video to see how Scholar course grades are calculated.
This video is also available in the following languages (SUB):
- Arabic: كيف يتم حساب درجات المقرر العلمي؟
- Chinese: 学者课程成绩是如何计算的?
- Dari: نمرات دوره تحصیلی چگونه محاسبه می شود؟
- Korean: 학술 과정 성적은 어떻게 계산됩니까?
- Pashto: د سکالر کورس درجې څنګه محاسبه کیږي؟
- Punjabi: ਸਕਾਲਰ ਕੋਰਸ ਦੇ ਗ੍ਰੇਡਾਂ ਦੀ ਗਣਨਾ ਕਿਵੇਂ ਕੀਤੀ ਜਾਂਦੀ ਹੈ?
- Russian: Как рассчитываются оценки за курс Scholar?
- Somali: Sidee loo xisaabiyaa darajooyinka Koorsada Aqoonyahanka?
- Spanish: ¿Cómo se calculan las calificaciones de los cursos académicos?
- Ukranian: Як розраховуються оцінки курсу Scholar?
- Vietnamese: Điểm của khóa học Scholar được tính như thế nào?
Watch this video to learn how IE Scores are calculated.
This video is also available in the following languages (SUB):
- Arabic: كيف يتم حساب درجات IE؟
- Chinese: IE 分数是如何计算的?
- Dari: نمرات IE چگونه محاسبه می شوند؟
- Korean: IE 점수는 어떻게 계산됩니까?
- Pashto: د IE نکوری څنګه محاسبه کیږی؟
- Punjabi: IE ਸਕੋਰਾਂ ਦੀ ਗਣਨਾ ਕਿਵੇਂ ਕੀਤੀ ਜਾਂਦੀ ਹੈ?
- Russian: Как рассчитываются баллы IE?
- Somali: Sidee loo xisaabiyaa dhibcaha IE?
- Spanish: ¿Cómo se calculan los puntajes de IE?
- Ukranian: Як розраховуються бали IE?
- Vietnamese: Điểm IE được tính như thế nào?
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For additional help or support, please contact your child's teacher or the HelpDesk via email at helpdesk@fwps.org or by phone at 253.945.2111.