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Federal Way Community Resources - During COVID-19
Internet and Communications Access:
Internet Essentials
Effective Monday, March 16, Comcast is offering 2 months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with the COVID-19 outbreak. Visit www.internetessentials.com for more information.
Xfinity WiFi is Currently Free for Everyone
Xfinity WiFi hotspots across the country are available to anyone who needs them for free, including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, you can select the "xfinitywifi" network name in the list of available hotspots and then launch a browser.
Lifeline Discount Smart Phone Programs
Lifeline is a government benefit program that provides monthly telephone service discounts for eligible consumers living on low incomes, helping create access to the opportunities and security that phone service affords - including being able to connect to jobs, housing, family and 9-1-1. Lifeline is supported by the Universal Service Fund. For more information call 2-1-1.
The Lifeline discount can now be applied to smart phone service. In Washington, Access Wireless, Assurance Wireless, enTouch Wireless, Family Mobile, Life Wireless, Q Link Wireless, Safelink Wireless,and TerraCom all offer no contract Lifeline smart phone service. Free voice mail, caller ID and call waiting are also included; smart phone handsets are not included. All of these companies sell Android smart phones for $50 or less. Up-to-date information on Lifeline Wireless providers can be found at Free Government Cell Phones (www.freegovernmentcellphones.net)
Learning/Academic Support:
Education Companies offering Free Subscriptions due to School Closures
This is put together by different individuals and not a specific organization. Be sure to read the fine print carefully. This resource lists education companies offering free subscriptions due to school closures.
Visit Your King County Library Online
Stock up on your favorite books without leaving home. Browse our top picks in under-the-radar new eBooks. Skip the wait with eBooks and audiobooks that are available now.
Check out KCLS recommended book lists like Classics You Always Meant To Read, or Professional Book Nerd Author Series. Read or listen on OverDrive now using the OverDrive website or app or the Libby app from OverDrive. Not sure which app to use? Check out our What’s the Difference? OverDrive, Libby and RBdigital Apps post.
Need a library card? Get one online instantly and start reading. It’s quick and easy! eCard holders have access to KCLS’ online offerings of music, film, eBooks, online magazines and more. Get an instant eCard.
Kanopy Kids
Starting Monday, March 16, Kanopy is offering unlimited access to Kanopy Kids. Enjoy quality educational content like Sesame Street, Arthur and even language learning. Unlimited access (without using your monthly credits) will be available for 30 days. Visit Kanopy Kids.
Wilbooks
Wilbooks has available over 1,000 of our titles (both English and Spanish) online to read for free. Just go to our Free Resources page at: https://www.wilbooks.com/wilbooks-free-resources
School Meals for Children:
During the school closure, children will have access to meals at no cost. Each child under the age of 18 may receive two free meals: one breakfast and one lunch. A student does not need to attend school at the distribution location to get meals. “Grab and go” meals will be available Monday through Friday, March 16 through April 24, except for the week of spring break.
Visit https://www.fwps.org/Page/7460 for up to date site locations.
Multi Service Center Food & Clothing Bank
MSC’s Food Bank is still operating regular hours; however they have modified the process and all customers will receive food that has been pre-packaged and ready to go. For more information please visit our food bank page.
MSC’s clothing bank is closed until further notice.
CCSWW Federal Way Day Center
https://ccsww.org/get-help/shelter-homeless-services/federal-way-day-center/
Emergency Feeding Program of Seattle and King County
(425) 277-0300
851 Houser Way N, Renton, WA, 98057
Contact Hours: M-Th, 8am-3pm.
Description: Provides emergency food to individuals and families experiencing a hunger crisis.
Federal Way Salvation Army
26419 16th Ave. S, Des Moines
253-946-1346
5 miles away
https://federalway.salvationarmy.org/
Shelter and Housing:
Emergency Shelter - Dial 211 for Regional Access / 211.org
Mary’s Place - https://www.marysplaceseattle.org/shelters
Multi-Service Center - https://mschelps.org/gethelp/housing/
CCSWW - https://ccsww.org/get-help/shelter-homeless-services/emergency-assistance/
YWCA Shelters – East Cherry St, Seattle & 1118 fifth Ave, Seattle 98101 (hotel vouchers, shelter)
DAWN – 425-656 STOP (7867) 24-hour crisis line to victims of domestic violence, 206-622-1881 Confidential Shelter for women of domestic abuse
Youth Shelter
YouthCare -Orion Center (206) 724-0950
1828 Yale Ave, Seattle, WA, 98101
Contact Hours: Shelter Signup: Daily, until 6pm; Shelter: Nightly, 8:30pm-7:30am.
Description: Provides a short-term emergency shelter with 20 beds for men and women ages 18 through 24. Provides dinner and breakfast.
Nexus Youth and Families - Arcadia House (253) 740-7189
702 10th St NE, Auburn, WA, 98002
Contact Hours: Shelter hours: M-F, 10pm-9am; Sa Su, 10pm-7am. Lineup at 9:45pm, doors open at 10pm.
Description: Operates a co-ed, 12-bed shelter for young adults ages 18-24. Clients enter the shelter in the evening and leave in the morning. While in the shelter, youth have access to light snacks as well as basic need items.
Childcare:
Child Care Aware
For families looking for child care, visit Child Care Aware to find child care nearby your home or your work place at
https://childcareawarewa.org/families/#whotocall, or use this phone number 1-800-446-1114.
Childcare Resources https://childcare.org/
Medical/Healthcare:
Federal Way Public Health Center
33431 13th Place S Federal Way, WA 98003 206-477-6800
HealthPoint Medical & Dental Services
33431 13th Place South Federal Way, Washington 98003 (253) 874-7634
CHI Franciscan
Residents can get virtual care for free by Franciscan. There are also in-person triage centers for first responders and those at additional risk (but getting the virtual screening is preferred for most).
https://www.chifranciscan.org/patients-and-visitors/covid-19.html
Financial Support:
MSC Energy Assistance
Energy assistance appointments are still being held. We have modified the procedure and reduced the number of appointments in the office to help mitigate risk. Appointments can be made online or by phone. Please visit the energy assistance page for more information. PSE has announced they will not be disconnecting customers at this time (read more from PSE).
Utilities will not be Shut Off During this Outbreak
Seattle Public Utilities (SPU) , Seattle City Light (SCL), and Puget Sound Energy (PSE) will keep utility services on during the COVID-19 Civil Emergency in Seattle. SPU and SCL customers who have been financially impacted by COVID-19, regardless of background or immigration status, can request a deferred payment plan that includes reversed late fees. SPU and SCL recommends that customers should as soon as possible call (206) 684-3000 or send an email anytime at seattle.gov/utilities/about-us/email-question. PSE is waiving late fees for customers who can find more information at PSE's COVID-19 Response page.
CCSWW - https://ccsww.org/get-help/shelter-homeless-services/emergency-assistance/
Financial Assistance
Call for location
(206) 767-6449
Contact Hours: Help Line: M-F, 8am-3pm.
Description: Provides financial assistance for needs such as rent, bus passes, utility bills and other needs through local neighborhood chapters. Many chapters have very limited or no financial assistance available.
Federal Way Salvation Army
26419 16th Ave. S, Des Moines
253-946-1346
5 miles away
https://federalway.salvationarmy.org/
Mental Health/Well-being:
Valley Cities Counseling & Consultation Mental Health Counseling
33301 1st Way S, Suite C-115 Federal Way, WA 98003 (253) 939-4055 – new clients (866) 427-4747 – 24-hour crisis line
Crisis Connections - https://www.crisisconnections.org/
NAMI Coronavirus Resource Guide
Legal Resources
A COVID-19 topic area covering many legal issues surrounding the crisis is now available on Washington LawHelp. There are links to useful websites and original content created by NJP including:
- Coronavirus and Nursing Homes English | Spanish
- COVID-19 (Coronavirus): If you have a Mortgage on your Home
- Coronavirus: You Cannot be Evicted if You Cannot Pay the Rent English | Spanish
- Immigrants and Coronavirus (COVID-19): You Can Get Care Without Fear English | Spanish
- COVID-19 (Coronavirus) and Workfirst in Washington State: You Do Not Need to Meet Your Participation Requirements
- Coronavirus: Should you try to file your tax return by April 15? English | Spanish
Coronavirus: Washington State Courts are Limiting Court Business
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Additional Listing Sites:
City of Federal Way
City of Seattle https://www.seattle.gov/mayor/covid-19#food
King County
