Frequently Asked Questions

  • How do I register my child? 

    Registration is completed electronically. Visit our website for next steps: 

    Do I have to register online? 

    Yes. All student registration is completed electronically.  

    What information/documents do I need? 

    • Address verification documentation 
    • Immunization records 
    • Emergency and medical contact information 
    • Age verification documentation 
    • Previous education experience (transcript) 
    • Special Education support documentation (IEP) 

    I have an existing Federal Way Public Schools student. Do I need to verify my child’s information every school year? 

    Yes. Existing Federal Way Public Schools (FWPS) families who were enrolled the previous school year need to complete yearly verification of their information for all active FWPS students. We need to have accurate information on file for your child such as emergency contact, medical, immunizations, and important documents. 

    Need assistance? 

    • Email: 
    • Call: 253.945.2111 during office hours (Monday through Friday, 8 a.m. – 4:30 p.m.), or 253.945.2100 voicemail after hours 
    • In person assistance: Visit your school according to when school offices open for the school year.  

    School offices will be open beginning: 

    • August 5, 2019 for high schools  
    • August 12, 2019 for middle schools 
    • August 19, 2019 for elementary schools 

    If you require assistance before these dates, you may visit the Educational Service Center (ESC) at 33330 8th Ave. S., Federal Way, WA 98003 Monday – Friday, 8 a.m. – 4:30 p.m. 

    Need in-person language assistance? 

    We will have in person translators available in August 2019 to assist for our top languages including Arabic, Korean, Russian, Somali, Spanish, Ukrainian, and Vietnamese. For a list of specific dates/times visit the website at 

    I don’t have a computer or mobile device. How do I register electronically? 

    Visit your neighborhood school or the Educational Service Center where computers are available to use. 

    How do I know which school my child goes to? 

    Enrollment is determined by your home address. To identify your neighborhood school(s) search your address here:

    What if my child is attending a “Choice School”? 

    Yes. Choice enrolled students also complete online registration. If your “Choice School” is different than expected, please contact us for assistance. 

    When does the online registration need to be complete? 

    The online enrollment or verification process must be completed for elementary scholars prior to the first day of school. This must be completed for secondary students prior to the school’s schedule pick-up event. 

    How do I withdraw my child from Federal Way Public Schools? 

    Contact your child’s school to withdraw and request a copy of records. 

    Would you like more information about Family Educational Rights and Privacy Act (FERPA) and/or opt your child out of directory information, publications or photos? More information can be found in the Rights and Responsibilities handbook. Contact the school office to complete the form. 

    What is ParentVUE and why would I use it? 

    ParentVUE is the place for current information about your child’s attendance, grades, academic courses, and teacher information throughout the school year. Each parent/guardian can have their own personalized access to ParentVUE. 

    How do I use ParentVUE? 

    1. Go to 
    2. From this page, click on the ParentVue link located in the first row center link or go directly to 
    3. Click “I am a parent” 
    4. Click “More Options” 
    5. Click “Activate Account” 
    6. Press “I Accept” 

    To activate your account, enter your first and last name exactly as it was registered in our system, along with the activation key provided to you by your school. Get your activation key by emailing or contact your student’s school. 

    I am parent/guardian that previously created a ParentVUE account and need to reset my username or password. How do I do this? 

    Reset your password by visiting Options\Forgot Password 

    To reset your username, please call your school or email