Q & A about the Safe Arrival Program

  • Why is the district expanding the use of the automated system for morning attendance calls?

    Posted by:

    We are hoping this change will serve as an additional safety measure to ensure all students are arriving at school as planned.

    Comments (-1)
  • Why did I receive a call after I contacted my child’s school about an absence?

    Posted by:

    The families of students whose absences have not been verified with a parent/guardian within an hour of the school start time will receive an automated phone call.

    The school secretary may not have been able to update the student attendance record before the automated calls are scheduled.

    Please disregard this call.

    Comments (-1)
  • I received a phone call, but not an email. Can I be notified by email?

    Posted by:

    Yes. The default setting is a phone call to the primary number.  Parents and guardians may edit message delivery settings by clicking here and receive notifications by email and to additional phone numbers.

    Comments (-1)
  • What number will it call?

    Posted by:

    The system will call the primary phone listed in the student information system.  Parents and guardians may edit message delivery settings to add a cell phone or additional phone numbers, too.

    Comments (-1)
  • I only have a cell phone, how will I be notified?

    Posted by:

    The primary phone number listed does not need to be a landline to receive a notification. These automated calls will also be sent to parent or guardian cell phone numbers listed in the student record.

    Comments (-1)
  • Will the system call more than one phone line?

    Posted by:

    Yes, the system will can call the primary, secondary and cell phone numbers for each parent and guardian listed in the student record.

    Comments (-1)
  • What do I do if I receive an attendance call?

    Posted by:

    Please contact the attendance office of your student’s school at to verify the absence, if you have not already done so.

    Comments (-1)
  • How do I change the phone number that is being called?

    Posted by:

    Parents may edit message delivery setting, so that notifications will be sent according to your preference for either voice call, email or text, at a home, work or cell number, depending upon the type of message.

    There are two ways to edit the settings, either online by clicking here, or by using the District Mobile App. Instructions for editing messages are on the website.

    Comments (-1)