Parent Notification System

A parent notification system to better meet your needs.

  • New technologies have led to changes in how people prefer to get information. More and more, parents want to receive communications in a timely and targeted manner.  Many ask us to direct certain types of calls to certain numbers, or to email instead. 

    With our parent notification system, parents and guardians have the option to edit message delivery settings to help us accurately deliver information.

    By editing the message delivery preferences, notifications will be sent according to the parents' preference for either voice call, email, at a home, work or cell number, depending upon the type of message.

Notifications and Delivery Settings

  • Here's a quick look at what types of notifications families will get in each category, and the default settings for message delivery.

    Emergency Notifications

      • Type of Messages: Urgent notifications about changes in school operations, emergency situations or crisis incidents.
      • Default Setting:  Voice message to every phone number on record for the student's guardians. Families will receive an email message and/or a push notification (via the FWPS mobile app) depending if you've opted in.
      • Edit Message Delivery Settings:  All families must have emergency contact information for voice calls, and may edit other delivery settings.

    Attendance Notifications

      • Type of Messages: Morning safe arrival notification (K-12) and evening daily attendance by period report (secondary schools).
      • Default Setting:  A voice message to the number listed on record as "primary."  
      • Edit Message Delivery Settings:  Parents may edit this setting to a cell phone or a number where the parent is most likely to be contacted, or an email or text message if preferred. At least one method of contact must be indicated for attendance notifications.

    Balance Notifications

      • Type of Messages: Low and negative meal acccount balance notification.
      • Default Setting:  A voice message to the number listed on record as "primary." 
      • Edit Message Delivery Settings: Parents my edit this setting from a voice call to an email or text message.

    Other (Outreach) Notifications

      • Type of Messages: Usually district/school event announcements, updates and reminders, primarily sent by email or text message.
      • Default Setting:  The primary number is the default. 
      • Edit Message Delivery Settings:  Parents may edit this setting to include email, push notification, and any phone.

    Survey Notifications

    These notifications aren't currently in use.

Need Assistance?

  • For assistance with the Automated Notification System or support with editing delivery settings or your login credentials, contact your child's school or the Communications Office.

    Communications Office
    253-945-2264

    Only custodial parents or guardians may request a change, and the student ID number is required for verification.

    If you have other questions about our Automated Notification System or the FWPS Mobile App, please call or email the district’s Communications Office.

Two Ways to Update Your Info

  • FWPS Mobile App

    The app is a great way to make sure contact information is accurate and up-to-date, because you enter the information yourself.  
     
    With login credentials, you can log into the app to:
    • Update message delivery settings
    • Add a new phone number
    • Add a new email address

    However, we know that not all families have smart phones or wish to download the app. That's why you can also update your credentials via a website.

    On the Web

    Update delivery preferences and find student-specific information on the Federal Way ParentLink portal. 

    Use your login credentials to edit message delivery preferences, add a new phone number or email address.

Download the App

  • The FWPS Mobile App is a new, powerful way for parents and guardians (not to mention students, other family members, staff and the community) to stay connected and knowledgeable about our schools.

    It's also a great way to quickly access other online resources, such as ParentVue and Lunch Money Now.

    Download the app by going to the Apple App or Google Play Store and searching for “Federal Way."