Parent Notification System

A parent notification system to better meet your needs.

  • New technologies have led to changes in how people prefer to get information. More and more, parents want to receive communications in a timely and targeted manner.  Many ask us to direct certain types of calls to certain numbers, or to email instead. 

    With our parent notification system, parents and guardians have the option to edit message delivery settings to help us accurately deliver information.

    By editing the message delivery preferences, notifications will be sent according to the parents' preference for either voice call, email, at a home, work or cell number, depending upon the type of message.

Notifications and Delivery Settings

  • Here's a quick look at what types of notifications families will get in each category, and the default settings for message delivery.

    Emergency Notifications

      • Type of Messages: Urgent notifications about changes in school operations, emergency situations or crisis incidents.
      • Default Setting:  Voice message to every phone number on record for the student's guardians. Families will receive an email message and/or a push notification (via the FWPS mobile app) depending if you've opted in.
      • Edit Message Delivery Settings:  All families must have emergency contact information for voice calls, and may edit other delivery settings.

    Attendance Notifications

      • Type of Messages: Morning safe arrival notification (K-12) and evening daily attendance by period report (secondary schools).
      • Default Setting:  A voice message to the number listed on record as "primary."  
      • Edit Message Delivery Settings:  Parents may edit this setting to a cell phone or a number where the parent is most likely to be contacted, or an email or text message if preferred. At least one method of contact must be indicated for attendance notifications.

    Balance Notifications

      • Type of Messages: Low and negative meal acccount balance notification.
      • Default Setting:  A voice message to the number listed on record as "primary." 
      • Edit Message Delivery Settings: Parents my edit this setting from a voice call to an email or text message.

    Other (Outreach) Notifications

      • Type of Messages: Usually district/school event announcements, updates and reminders, primarily sent by email or text message.
      • Default Setting:  The primary number is the default. 
      • Edit Message Delivery Settings:  Parents may edit this setting to include email, push notification, and any phone.

    Survey Notifications

    These notifications aren't currently in use.

Need Assistance?

  • For assistance contact your child's school or the Communications Office.

    Communications Office
    253-945-2264

    Only custodial parents or guardians may request a change, and the student ID number is required for verification.

Change Message Delivery Preferences

  • There are two steps to update your contact information and select how you want to receive communications:

    1. Please ensure your contact information in your ParentVUE account is up-to-date. You can update your account by visiting, https://grades.fwps.org/ or by downloading the FWPS mobile app. If you have not activated your ParentVUE account, please contact your child’s school.
    2. Update your delivery preferences in our parent notification system. You can edit message delivery settings according to your preference for voice, email and/or app notification. To change your delivery preferences, please visit https://federalway.parentlink.net/ or contact your child’s school.